Product reviews for Ultra Slim Tea - Green Tea with Green Apple (12 Pauch)

I ordered ultra slim green tea with green apple... The product is available in the website,  once I placed the order they kept me wait for 5 days and then they told me it's not available
Very bad service..
I'm 100% sure if they keep saying not available,  the people will go for another products , in this way , you are loosing your customers